Travel agencies often offer a variety of services to their customers, including booking flights, rental cars, and hotel accommodations. They may also assist with planning itineraries, making recommendations for activities and excursions, and providing travel insurance.

Travel agencies can provide outdoor recreation, arranging logistics for luggage and medical items delivery for travellers upon request, public transport timetables, car rentals, and bureau de change services.

A tour operator is responsible for operating and providing your vacation by booking, packaging and organizing your hotel, transportation, meals, guides, optional tours and—sometimes—flights.