Travel agencies often offer a variety of services to their customers, including booking flights, rental cars, and hotel accommodations. They may also assist with planning itineraries, making recommendations for activities and excursions, and providing travel insurance.

The primary role of a travel agent is to help people make travel arrangements, which might include booking flights, hotels, sightseeing tours, and making dining recommendations. A travel agent assesses each customer's unique needs, preferences, and budget to ensure their trip goes as smoothly as possible.

Travel agencies can provide outdoor recreation, arranging logistics for luggage and medical items delivery for travellers upon request, public transport timetables, car rentals, and bureau de change services.

: an agency engaged in selling and arranging transportation, accommodations, tours, and trips for travelers. called also travel bureau.