Travel agencies often offer a variety of services to their customers, including booking flights, rental cars, and hotel accommodations. They may also assist with planning itineraries, making recommendations for activities and excursions, and providing travel insurance.

A tour operator is responsible for operating and providing your vacation by booking, packaging and organizing your hotel, transportation, meals, guides, optional tours and—sometimes—flights.

The primary role of a travel agent is to help people make travel arrangements, which might include booking flights, hotels, sightseeing tours, and making dining recommendations. A travel agent assesses each customer's unique needs, preferences, and budget to ensure their trip goes as smoothly as possible.

A travel agency is a private retailer or public service that provides travel and tourism-related services to the general public on behalf of accommodation or travel suppliers to offer different kinds of travelling packages for each destination.